Human Factors Engineering for Medical Devices
As first step, the definition of the use specifications is the first step for the evaluation of human factors engineering within the design process of a medical device. These use specification shall contain information such as intended medical application, patient population, party of the body interacting with the device, user profile and use environment.
Definition of User Interface Characteristics related to safety
Secondly, in this phase of the human factors engineering process, the user interfaces that are associated to a potential safety related risks need to be identified. Based on the identified user characteristics related to safety and the user specifications defined before, it is now possible to identify the possible use errors, and evaluated their associated risk.
Identification of foreseeable hazards, hazardous situations and user related hazardous situations.
Furthermore, the next phase of the human factors engineering process is the identification of hazards and hazardous situation. This shall be performed in the framework of a risk analysis or risk management process.
User-related hazardous situation shall also be identified, always in the framework of the risk management process.
Selection of hazards-related user scenario for Summative Evaluation
In this phase, the user related hazardous situation identified in the step before shall be selected to be included in the summative evaluation. It is possible to choose:
- All the identified user related hazardous situations
- A sub-set of user related hazardous situations, based on the associated risk.
User Interface Specifications
Moreover, taking in consideration the use specifications, foreseeable use errors and user-related hazardous situation, the user interface specifications shall be defined.
The output of this phase shall include:
- Technical requirements for the use interface
- Indication whether accompanying documents shall be used
- Indication of the necessity to a medical device related training.
User interface Evaluation Plan
Here, we arrived at the key phases of the human factors engineering process. The plan for interface evaluation plan shall be prepared. Two different evaluations shall be performed: formative evaluation and summative evaluation.
The formative evaluation plan shall include the following items:
- Methodology for formative evaluation
- Which part of the user interface is under evaluation
- When in the usability engineering process to perform each of the user interface evaluations.
For summative evaluation plan:
- The methodology used and the part of user interface under evaluation
- Criteria for determining if information for use are clear and support correct use of the device
- Availability of accompanying documents and provision of training during the evaluation
- If there is a usability test, test environment and method for collecting data shall be defined.
Formative and Summative Evaluation
Finally, after the evaluation plans are documented, the user interface shall be implemented and, as first step, formative evaluation performed.
Subsequently summative evaluation shall be carried, as per the related plan. It is important to ensure that any further risks identified in these evaluations, the whole process shall be repeated, starting from the definition of use specifications.